Verification for AI support agents

Done means done.

Your AI agent says it refunded the customer. Renoci checks Shopify, Stripe and your warehouse and tells you within minutes whether it actually happened.

For Shopify Plus brands running AI support agents — Gorgias, Zendesk, Minimal, Yuma — with an outside warehouse.

Request the free audit

or write to hello@renoci.com

What goes wrong

An agent can close a ticket without the action ever landing in the system that owes the customer money or goods.

Refund never sent

Agent said
“Your refund has been processed.”
Stripe shows
No refund against the charge.

The customer waits, then disputes.

Refunded but still shipped

Agent said
Refund issued, order stopped.
Warehouse shows
Parcel picked and dispatched.

The money goes back and the goods go out. You lose both.

Cancelled but still billing

Helpdesk says
Subscription cancelled.
Recharge or Skio shows
Still active, next charge scheduled.

Next charge, next chargeback.

How it works

  1. Your AI agent acts

    A refund, a cancellation, an address change — whatever it tells the customer it has done.

  2. Renoci checks the real systems

    Shopify, Stripe and your warehouse, read directly and independently of the agent, within minutes of the claim.

  3. You get proof, an alert and a fix

    A verified record when it happened. An alert when it didn’t, with a one-click fix — and evidence you can hand to finance or use in a chargeback dispute.

Free audit

We read 90 days of your store’s data — read-only, nothing changes — and show you exactly how often your AI said “done” when it wasn’t, and what it cost.

Built by the founder of MUCARIS, a Shopify brand that runs its own AI support agent — and refused to let it press send until it could be checked.

  • Shopify orders
  • Stripe charges & refunds
  • Fulfilment scans
  • Agent transcripts
Request the free audit

or write to hello@renoci.com